Terms of Service
Last updated: 28 February 2026
Welcome to bnecleaners.com ("the Website"), operated by Brisbane Cleaners ("BNE Cleaners", "we", "us", "our"). By accessing or using this Website, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Website.
1. Nature of the Directory
BNE Cleaners is an online directory that lists cleaning service providers in the Brisbane area. The Website is provided for informational purposes only. We aggregate publicly available information about cleaning businesses and present it in a convenient directory format. We are not a cleaning service provider and do not perform any cleaning services ourselves.
2. No Guarantee of Accuracy
While we make reasonable efforts to ensure the information on this Website is accurate and up to date, we do not warrant or guarantee the accuracy, completeness, or reliability of any listing information, including business details, reviews, ratings, pricing, or availability. Information may change without notice. You should independently verify any information before relying on it.
3. Limitation of Liability
To the maximum extent permitted by law, BNE Cleaners and its operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of, or inability to use, the Website.
- Any services provided by cleaning businesses listed on the Website.
- Any inaccuracies or errors in the information displayed on the Website.
- Any disputes between you and a cleaning service provider.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.
4. User-Submitted Content
By submitting information through our contact forms, business enquiry forms, or any other means, you grant us a non-exclusive, royalty-free licence to use, store, and process that information for the purposes of operating the directory and connecting you with service providers. You represent that any information you submit is accurate and that you have the right to share it.
5. Third-Party Links
The Website may contain links to third-party websites, including cleaning business websites, social media profiles, and review platforms. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing third-party links is at your own risk.
6. Business Listings
We may list cleaning businesses on the Website using publicly available information. Business owners may request to claim, update, or remove their listing by contacting us. We reserve the right to add, modify, or remove any listing at our sole discretion, including for reasons such as inaccuracy, inactivity, or breach of these terms.
7. Paid Listings and Subscriptions
We offer paid listing tiers (Featured and Premium) for cleaning businesses. Payments are processed securely through Stripe. By subscribing to a paid plan, you agree to Stripe's terms of service and our pricing as displayed at the time of purchase. Subscriptions renew automatically unless cancelled. You may manage or cancel your subscription through the business owner dashboard.
8. Prohibited Conduct
You agree not to:
- Submit false, misleading, or fraudulent information through any form.
- Scrape, crawl, or use automated means to extract data from the Website without prior written consent.
- Interfere with the proper functioning of the Website or its infrastructure.
- Use the Website for any unlawful purpose.
9. Termination
We reserve the right to restrict or terminate your access to the Website at any time, without notice, for any reason, including breach of these terms. For paid subscribers, we will provide reasonable notice before terminating a paid listing, except in cases of serious breach.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
13. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: bnedirectory@gmail.com